Refund Policy
At Tiny Titanz, we want every customer to shop with confidence. Please read our refund policy carefully before making a purchase.
Returns & Refunds
Due to hygiene and safety reasons, all supplements sold are strictly non-returnable and non-refundable once the order has been shipped or delivered.
We only accept refund or replacement requests for the following cases:
Wrong item received
Damaged item upon delivery
Missing item from your order
Defective or spoiled product received
Reporting an Issue
If you receive a wrong, damaged, missing, or defective item, please contact us within 3 days of receiving your order.
Please provide:
Requests made after 3 days may not be accepted.
Refund or Replacement Process
Once your request is received, our team will review the case. If approved, we may offer a replacement, store credit, or refund depending on the situation.
Refunds, if applicable, will be processed to the original payment method within 7–14 working days, depending on the payment provider or bank processing time.
Non-Refundable Cases
Refunds will not be provided for:
Change of mind
Incorrect product purchased
Taste preference
Delayed delivery caused by courier issues
Incorrect shipping details provided by customer
Opened or used products without valid defect issues
Results or effects not meeting personal expectations
Returned Parcels
If a parcel is returned to us due to failed delivery attempts, incomplete address, or incorrect contact details, the customer may be required to pay additional shipping fees for reshipment.
Contact Us
For refund or order issues, please contact us at:
Email: info@tinytitanz.com
Thank you for choosing Tiny Titanz.
